Case Study Discussion “McRoy Aerospace”

Read the case study “McRoy Aerospace” in the attached document and answer questions 4 and 5 in 150 words each.

Below are the two questions that are to be answered:

4. What should Mark have done if Jack still was not able to resolve the problem?

5. Would it make sense for Mark to assign this problem to someone else now, after Jack could not solve the problem the second time around?

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