Help with management question

1. In economic downturns, forecasters may witness rising sales in which of the following industries?

   automobiles and housing

  housing and fast food

  automobiles and gardening equipment

  fast food and gardening equipment

2. Costco has been successful in part due to its unique approach to staffing. Which of the following statements correctly explains its approach in this area?

  Costco promotes employees with in-store experience and sponsors them to take graduate-level business courses.

  Costco hires only managers who have worked for its competitors.

  Costco holds employees’ jobs while they pursue business school degrees on their own.

  Costco hires business school graduates directly out of college.

3. All of the following are considered semi controllable forces EXCEPT

  economic conditions

  customers

  unions

  shareholders

4. Depending on its goals, an organization can be classified as

  for-profit, mature, or social good

  social good, for-profit, or not-for-profit

  not-for-profit, governmental, or for-profit

  exempt, for-profit, or governmental

5. In assessing a company’s environment, SWOT analysis stands for

  staffing, workplace, operations, and threats

  strengths, weaknesses, opportunities, and threats

  strengths, weaknesses, openings, and trends

  staffing, workplace, opportunities, and trends

6. Diehard Sneakers’ quality control team analyzes how often their product is returned because of defects. What kind of assessment is this?

  strategic assessment

  tactical/functional assessment

  operational assessment

  external environmental assessment

7. Which of the following is NOT a skill the authors say managers must have to be successful?

  technical knowledge

  creativity

  human relations skills

  critical thinking skills

8. Howard is the CEO of Run! Jump! Sing!, a chain of indoor play gyms for toddlers and preschoolers. After repeatedly hearing from gym staff that several children have been hurt in the bounce house play area, Howard decides to remove all bounce houses from Run! Jump! Sing! establishments. What kind of assessment is this most likely described as?

  strategic assessment

  tactical/functional assessment

  operational assessment

  external environmental assessment

9. Which of the following lists correctly identifies the five management functions?

  organizing, staffing, leading, controlling, and financing

  planning, organizing, staffing, leading, and controlling

  planning, organizing, staffing, leading, and financing

  planning, staffing, leading, controlling, and budgeting

10. Which of the following is NOT one of the steps involved in managerial planning?

  Examine the company’s internal and external environments.

  Determine which goals to pursue.

  Choose strategies, tactics, and operational plans to achieve goals.

  Measure performance at the strategic, tactical, and operational level.

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