laws and regulations that guide behavior in the world of business.
mores, values, and customs that guide behavior in general.
specific and pervasive boundaries for behavior that are universal and absolute.
the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.
the mores, values, and customs that parents teach their children.
Ethics is a part of decision making
at all levels of work and management.
primarily at the upper management levels of an organization.
mostly for policy makers.
that is less important than other decision making processes.
only at that lower levels of organizational management
Which of the following is not something a firm might do to encourage organizational ethics and compliance?
Employee ethics training
Hiring a compliance officer
Ignoring potential ethical issues
Writing a code of ethics
Conducting an ethics and compliance audit
During the 1990s the institutionalization of business ethics was largely driven by which piece of legislation?
Federal Sentencing Guidelines for Organizations
Dodd-Frank Wall Street Reform and Consumer Protection Act
Foreign Corrupt Practices Act
Global Sullivan Principles
Having acceptable personal ethics is probably not going to be sufficient to handle complex business ethical issues when an individual has
an unethical boss.
limited business experience.
a marketing background
Which of the following is generally not considered a business ethics issue?
Misuse of organizational resources
Social responsibility is
an organization’s obligation to maximize its positive effects and minimize its negative effects on stakeholders.
principles and standards that guide behavior in the world of business.
a business’s responsibility not to pollute the environment.
a business’s responsibility to manufacture products that function properly.
charitable contributions made by a business to enhance its image
Investors are concerned about business ethics because they know that misconduct can
improve employee commitment.
improve customer loyalty.
lower stock value and prices.
complicate business financial reporting
Which of the following industries tends to generate a high level of trust from consumers and stakeholders?
Stakeholders’ power over businesses stems from their
ability to withdraw or withhold resources.
ability to generate profits.
Why do critics argue that high compensation for boards of directors is a bad thing?
It is too expensive for the organization.
It could cause conflicts of interest between the directors and the organization.
It is not fair to poorly compensated employees.
High pay will render the board less complacent.
Board of director compensation is not a major issue
Which of the following is not a method typically employed by firms when researching relevant stakeholder groups?
The degree to which a firm understands and addresses stakeholder demands can be referred to as
a stakeholder orientation.
a shareholder orientation.
the stakeholder interaction model. d. a two-way street.
e. a continuum.
One policy to address the issue of executive pay was implemented by J.P. Morgan, it stated that _______.
there should be no limit on what top executives can earn.
managers should earn no more than twenty times the pay of other employees.
top managers should make the same amount as other employees.
employees can determine how much managers make.
the government should determine the worth of each manager’s service
Public health and safety and support of local organizations are issues most relevant to which stakeholder group?
The originator of the idea of the invisible hand, which is a fundamental concept in free market capitalism, was
________ is defined as any purposeful communication that deceives, manipulates, or conceals facts in order to create a false impression.
Among retail stores, ________ is a larger problem than customer shoplifting.
poor stock performance
internal employee theft
misuse of merchandise
________ are used to obtain or retain business and are not generally considered illegal in the U.S.
What type of fraudulent activity could involve a consumer staging an accident to seek damages?
Abusive or intimidating behavior is the most common ethical problem for employees. Which of the following is not related to this concept?
Which of the following is not a consequence of ethical misconduct?
Shaken customer loyalty
Reduced investor confidence
Legal actions by wronged parties
Optimization is defined as
the quality of being just, equitable, and impartial.
a trade-off between equity and efficiency.
an interchange of giving and receiving in social relationships.
how wealth or income is distributed between employees within a company.
a lack of integrity, incomplete disclosure, and an unwillingness to tell the truth
Which of the following is not a side-effect of being the victim of workplace bullying?
Increased sick days
Concerns involving copyright infringement on books, movies and music, and other illegally produced goods relate to which type of ethical issue?
Conflict of interest
Intellectual property rights
HRM 522 Week 5 Midterm Exam Part 2
The ________ was called “a sweeping overhaul of the financial regulatory system…on a scale not seen since the reforms that followed the Great Depression.”
Equal Pay Act
Americans with Disabilities Act
Dodd-Frank Wall Street Reform and Consumer Protection Act
Age Discrimination in Employment Act
VII of the Civil Rights Act
________ law not only prohibits specific actions in business such as fraud, theft, or securities trading violations, but also imposes fines or imprisonment as punishment for breaking the law.
________ is the synergistic and mutually beneficial use of an organization’s core competencies and resources to deal with key stakeholders so as to bring about organizational and societal benefits.
The ________ of ethics involves embedding values, norms, and artifacts in organizations, industries, and society.
The ________ regulates tobacco, dietary supplements, vaccines, veterinary drugs, medical devices, cosmetics, products that give off radiation, and biological products.
World Trade Organization
Consumer Financial Protection Agency
Department of Justice
Environmental Protection Agency
The Food and Drug Administration
Which is not one of the four sources of criminal and civil laws?
Title VII of the Civil Rights Act of 1964
prohibits discrimination on the basis of race, color, sex, religion, or national origin.
penalizes the top executives in an organization for misconduct.
is basically the same as the Sarbanes-Oxley Act.
discourages whistle-blowers from reporting misconduct.
prohibits pay discrimination on the basis of gender
Companies that ________ will most likely be found in violation of procompetitive legislation.
knowingly harm consumers
contract with sweatshops
The ________can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization.
intentions of a corporate
ethical issue awareness
determination of a corporation
Which of the following is not considered a significant other group in the workplace?
______ have been found to decrease unethical practices and increase positive work behavior.
High educational attainment levels
High levels of community involvement
Strong religious beliefs
Good personal values
For people who begin the value shift that leads to unethical decisions, which of the following is not a usual justification to reduce and eliminate guilt?
I need a paycheck and can’t afford to quit right now.
Those around me are doing it so why shouldn’t I?
If I don’t do this, I might not be able to get a good reference from my boss when I leave.
If I don’t do this, I might never be promoted.
This is in keeping with my personal morals and the code of conduct, so it is okay.
Which of the following is the first step in the ethical decision making process?
Being socialized into the firm’s corporate culture
Applying a personal moral philosophy in order to individualize the ethical decision making process
Recognizing that an issue requires an individual or work group to make a choice that ultimately will be judged by stakeholders as right or wrong
Soliciting the opinions of others in a work group or in the overall business in order to gain feedback
Enforcing the firm’s ethical standards with rewards and punishment
The ________ includes the motivational “carrots and sticks” superiors use to influence employee behavior.
Obedience to authority
Immediate job context
Locus of control
Employees that see themselves as going with the flow because that’s all they can do have a(n)
external locus of control.
obedience to authority
internal locus of control
________ is the ability to perceive whether a situation or decision has an ethical dimension.
Ethical issue intensity
Locus of control
________ have lower ethical issue sensitivity, meaning they are less likely to detect ethical issues. They may be more committed to completing projects and more dedicated to group values and objectives.
is when an individual puts spiritual feelings above all others.
centers completely on the short-term well-being of others.
centers on one’s short-term self-interest.
centers on one’s long-term self-interest but takes others’ well-being into account.
centers on the long-term well-being of others
________ believe that no one thing is intrinsically good.
An individual who emphasizes others rather than himself or herself in making decisions is in which of the following of Kohlberg’s stages of development?
Universal ethical principles (6th stage)
Mutual interpersonal expectations, relationships, and conformity (3rd stage)
Social system and conscience maintenance (4th stage)
Punishment and obedience (1st stage)
Prior rights, social contract, or utility (5th stage
Which moral philosophy evaluates the morality of an action on the basis of its conformity to general moral principles and respect for individual rights?
The relativist perspective
Which is the last of Kohlberg’s stages of cognitive moral development?
Individual instrumental purpose and exchange
Social system and conscience maintenance
Punishment and obedience
Universal ethical principles
An individual who believes that an action is ethical because others within his or her company and industry regularly engage in the activity is probably a(n)
________ justice considers the processes and activities that produce the outcome or results.
According to Kohlberg’s model, as a person progresses through the stages of moral development, and with time, education, and experience, he/she
is unlikely to change his/her values and ethical behavior.
may change his/her values and ethical behavior.
will likely be promoted.
will depend more on the input of significant others in ethical decision making.
will experience less opportunity to behave unethically.