Organizations with adhocracy cultures are described

Organizations with adhocracy cultures are described as:

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Internally focused and valuing stability and control

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Externally focused and valuing flexibility

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Externally focused and valuing stability and control

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Internally focused and valuing flexibility

2

Keyshawn is a player on a professional football team. Because of this, his play every week is scrutinized by fans and media, as well as his own coaches. Sometimes, their comments are very negative and even personal. Keyshawn will handle this better if he has a high level of _________ intelligence.

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Bodily-kinesthetic

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Intrapersonal

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Spatial

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Interpersonal

3

The interdisciplinary field dedicated to understanding and managing people at work is called:

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Management dynamics

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Organizational dynamics

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Management theory

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Organizational behavior

4

The distinction between flexible and fixed individual differences:

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Is that managers should hire people based on their attitudes and emotions

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Is that managers have little or no impact on flexible differences

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Has no practical value for managers

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Is that managers have little or no impact on fixed differences

5

A person can build his/her social capital by:

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Learning a new language

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Getting a mentor

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Being trained in new skills

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Shadowing a higher-level manager

6

Self-enhancement and self-transcendence are:

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Personal attitudes

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Workplace attitudes

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Cognitions

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Endpoints of one of the dimensions of values

7

Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college’s football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a:

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Semantic memory

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Stereotype

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Negativity bias

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Self-serving bias

8

Regarding using personality testing as part of the hiring process, experts have concluded that:

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There are many valid instruments available to managers to test for personality types

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The typical personality test is not a valid predictor of job performance

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The effects of personality on job performance are so large it cannot be ignored by managers

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Only the Big Five should be used as predictors of job performance

9

The two dimensions of the competing values framework are:

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Internal-external and anticipatory-retrospective

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Group-individual and stable-flexible

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Internal-external and group-individual

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Internal-external and stable-flexible

10

Performance on tests like the Scholastic Aptitude Test and the Graduate Management Admissions Test is likely to be most closely related to:

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Interpersonal intelligence

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Naturalist intelligence

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Intrapersonal intelligence

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Logical-mathematical intelligence

11

The contingency approach suggests that:

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A manager needs to learn a set of hard-and-fast rules.

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OB theories apply to all situations.

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There is one best way to manage.

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The best answer depends on the situation.

12

Janelle, one of Abdul’s employees, has performed poorly on many aspects of her job since she was hired four months ago. This is likely to be attributed to:

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Fundamental bias

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Internal causes

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Self-serving bias

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External causes

13

The corporate staff in the accounting department at ABC Corporation went on 12-hour days during the holiday season, just like the regular retail employees do during that season. This is an example of a(n) _________ change.

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Product

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Radically innovative

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Innovative

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Adaptive

14

The productive potential of an individual’s knowledge, skills, and experiences is known as:

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Human capital

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Ethical capital

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Soft skills

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Social capital

15

The steps in the process of stereotype formation and maintenance in order are:

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Categorization, inferences, expectations, maintenance.

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Categorization, expectations, inferences, maintenance.

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Inferences, categorization, expectations, maintenance.

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Expectations, categorization, inferences, maintenance.

16

In Ajzen’s theory of planned behavior, ___________ is (are) the key link between _________.

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Attitudes; intentions and planned behavior

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Norms; intentions and planned behavior

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Intentions; attidtudes and planned behavior

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Intentions; norms and attitudes

17

The process that enables us to interpret and understand our surroundings is called:

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Stereotyping

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Suppression

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Perception

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Selection

18

Camilla, a manager, notes that while Wilhelm’s written reports are very thorough and accurate, his oral presentations are not effective. Camilla is looking at:

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Explicit factors

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Distinctiveness

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Implicit factors

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Consistency

19

Acme Movers is a company that ships goods and cargo to all locations in the United States. The employees understand that the company’s primary vision of timeliness, efficiency and low-cost services is important to maintain the competitive edge over other movers in the business. They constantly work to ensure that all deliveries reach their destinations on schedule, and the company, in turn, rewards the employees with performance-based awards and profit sharing. Which function of organizational culture is exemplified here?

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Shaping behavior by helping members make sense of their surroundings

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Facilitating collective commitment

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Giving members an organizational identity

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Promoting social system stability

20

The extent to which an individual identifies with an organization and commits to its goals is called:

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Organizational satisfaction

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Perceived organizational support

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Organizational commitment

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Job involvement

21

Stimulation is in the ____________ part of Schwartz’s model.

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Self-transcendence

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Openness to change

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Self-enhancement

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Conservation

22

Sustainable businesses tend to be run by CEOs who are:

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Target-driven

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Intelligent

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Controlling

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People-centered

23

Research shows that, in general:

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Social capital can improve operations.

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Social capital increases group conflict.

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Social capital decreases work group integration.

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Social capital decreases organizational performance.

24

When something is _______, it stands out from its context.

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A schema

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Semantic

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Stereotypical

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Salient

25

Which of the following is the least fixed of a person’s individual differences?

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Emotions

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Attitudes

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Cognitive abilities

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Intelligence

26

Chris, a manager, knows that one of his employees values achievement and power. Chris should assign the employee to a job that includes:

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High self-direction

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High social value

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High influence over others

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High security

27

___________ is associated with success for managers and salespeople.

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Extraversion

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Introversion

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Agreeableness

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Emotional stability

28

Which of the following mechanisms for changing organizational culture addresses all three levels of culture?

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Deliberate role modeling, training, and coaching

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Workflow and organizational structure

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Organizational goals

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Rites and rituals

29

According to the Ajzen model, the strongest predictor of an employee’s behavior is (are):

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The employee’s values

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The employee’s attitudes

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The employee’s intentions

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Social norms

30

The potential to understand and regulate oneself is known as:

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Kinesthetic intelligence

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Naturalist intelligence

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Intrapersonal intelligence

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Interpersonal intelligence

 

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