research paper related to operation management

Critical Thinking: Quality 

Choose a large organization that sells a product or multiple products. In a 2-3 paper, provide an overview of the company. Next, analyze that company and its products in terms of product and service quality, costs of quality, total quality management, and quality tools. Conduct research on the organization to find out information on the quality measure that the organization uses. Be sure that you use outside sources

it has to be APA Style