Eng315 week 3 Format and Delivery of Bad News

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Discussion 1:

“Format and the Professional World”

Select ONE of the following:

  1. There are several different formats (emails, letters, reports, slides, and more) we will study this quarter. How important is the format in connecting with an audience? Think about trying to influence a business buying decision, for example. How would you present the results of a survey or other researched information? How important is presentation when sharing information?
  2. Consider a time when the way a message was delivered to you made a difference. What were your expectations about the message and how were they influenced or changed by the manner in which the information was delivered? How do you think you could be better at delivering messages at work?

Discussion 2:

“Delivering Bad News”

Select ONE of the following:

  1. Consider the methods discussed in Chapter 7: Delivering Bad News Messages in BCOM9 (pages 116-136). Armed with this knowledge, make a recommendation for which method (inductive or deductive) is the best way to deliver bad news. Defend your answer.
  2. Locate a bad-news message somewhere on the internet and share a link here. Discuss which method (inductive or deductive) it most closely resembles and explain why the author chose to deliver the bad news. What change(s) would you make if you were required to deliver the same message to someone else?