Which of the following is NOT normally considered an advantage of group over individual decision making?
A group can bring more knowledge to bear on a problem than a single person.
Groups generally generate and evaluate more alternatives than a single person.
Group discussions can help clarify confusion and stimulate creative thinking.
Groups take less time to make a decision than an individual because they operate more efficiently.
Daisy watches a painter paint a house and videotapes the painter’s movements. Later, she makes specific recommendations for reducing painting motions so the painter can be more efficient, and she also designs a movable ladder for the painter to reduce fatigue. Daisy practices methods emphasized by
Frank and Lillian Gilbreth.
Henry Gantt and Max Weber.
Frederick Taylor and Henri Fayol.
Douglas McGregor and Abraham Maslow.
Eddie manages a group of five production-line employees. He conducts their annual performance appraisals with them individually, and meets with them as a group to discuss a new performance-appraisal process he is initiating. In this example, Eddie demonstrates which of Mintzberg’s ten management roles?
Negotiator, disturbance handler
Monitor, spokesperson, liaison
Figurehead, negotiator, resource allocator
Leadership, disseminator, entrepreneur
According to the chapter, the most important factor affecting daily ethical decisions at work is
a supervisor’s consistent workplace practices.
the perceived ethicalness of a work group.
an individual’s own ideas about what is right and wrong.
a company’s code of ethics.
Which of the following is NOT an advantage of the division of labor, or specialization?
Each worker can concentrate on a smaller component of the task.
Each worker develops greater expertise on a single component of the task.
Specialized machines can be developed for each component of the task.
Each worker is more motivated to produce because of the challenge of the task.
Achieving the operational goals leads to fulfillment of the ____ goals, which leads to fulfillment of the ____ goals.
When organizations undertake major programs of leadership training, they are attempting to change
people processes and culture.
organizational structure and design.
resistance to environmental forces.
As Kolbie ponders her decision to develop a new market in Namibia, she is uneasy about the decision because it is just not possible to get reliable market information from Namibia. Kolbie is making her decision in a condition of
Roger tells his manager, Don, that bell-bottomed jeans are about to make a major comeback. That day, Don notices two people on the sidewalk outside his pant factory wearing bell bottoms. What powerful change forces have begun to impinge upon Don?
Internal and external
Technological and economic
The difference between an ethic and a law is that a law
is not concerned with issues of right and wrong.
is defined by legislators; an ethic by ethicists.
defines a minimally acceptable standard of conduct.
is made to be broken; an ethic to be upheld.
When an observer watches and observes how a work group or organization communicates, resolves conflicts, and makes decisions, he or she is acting as a
One of the frequent criticisms of Frederick Taylor’s system of scientific management is that it
is not a sensible or efficient way of getting workers to produce more.
is not based on rational assumptions or a theory of management.
leads to exploitation of workers by getting them to produce more.
does not lead to a rational set of production standards.
Henri Fayol criticized the management education available in his day because it focused too much on mathematics and engineering and not enough on
When the manager at a bakery leases a delivery truck for the business, the manager is performing which managerial role?
Which of the following is NOT usually considered an important or major dimension of organizational change?
Degree of planned change
Type and amount of profitability required
Amount of organization being emphasized
Degree of member involvement in learning how to change